Returns and Exchanges


All my products are handmade, and produced in limited quantity in a small home-based studio in Pittsburgh, Pennsylvania. Because each item is made by hand, small imperfections and irregularities are part of the nature of the products. 

If you are unsatisfied with any product, I can process a refund if a return request is initiated within 7 days of the item's arrival. The item will need to be shipped within 3 business days after I confirm the return request. I will issue the refund minus the shipping cost upon safe return of the work, as long as it is returned in unused, same condition with original packaging. 

If you have any questions, please email me at reiko@reikoyamamoto.com